In order to operate the Site in an efficient and effective manner and provide users with information on astrology services & products that may be of interest to them, astromonks.com may collect personal information, including contact information (such as an email address), from its users. In addition, this information allows us to provide users with relevant astrological details. We also automatically track certain information based upon your behavior on the Site and use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve users in general.
We do not sell our users’ personal information to anyone for any reason if the user has indicated a desire for us to keep the information private. When placing an order for an astrology service, our users decide for themselves how much contact information they wish to display
astromonks.com may also disclose specific user information when we determine that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of astromonks.com or other users of the Site. In addition, personal information we have collected may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy of astromonks.com
Credit card security
astromonks.com employs encryption for secure credit card transactions. At astromonks.com, we use 128-bit SSL encryption, the highest level of SSL encryption currently available to consumers. This ensures the safety and security of your credit card transactions. SSL (“Secure Sockets Layer”) basically means that our server and your browser create and agree on an encryption key that will be used only for that particular session. Once established, this key encrypts all communication between our server and your browser.
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information about you and your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services of interest to you.
What you should know
Logging into astromonks.com is always an optional task for you to take, (although logging in does give you access to smarter astrology search tools such as my account, Kundali matcher, my horoscope , Vedic luck)
Your general contact information
Managing your privacy is as simple as selecting which pieces of your contact information are displayed. This is done in the section of the resume form called “Contact Information.” Using option 3 above requires that you select the Apply Online Only option from the “Contact Information” section at the bottom of the edit form, as shown below.
If you think you have been a victim of fraud, immediately report the committed fraud to your local police and contact us .
The information users provided us
Many of our services require users to sign up for an TheAstro Stars Account. We would require some personal information, like user name, email address, phone number, Country, GPS Location and Birth Date for the same.
For ensuring an enhanced and customised user experience, we also ask users to update their Gender, Birth Location, Astrology topics (Love, Relationship e.t.c) and Current Location.
We also track and collect information about user interaction, like when an app is installed, a Recharge is done to Wallet, a Consultation is made with Astrologer, a rating is provided to Astrologer. This information includes:
We collect device-specific information (such as unique device identifiers, and mobile network information).The Astro Stars may associate user device identifiers or phone number with their The Astro Stars Account.
When a user avail The Astro Stars services, we may collect and process information about their actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may.
We may collect and store information (including personal information) locally on user’s device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and similar technologies
We use various technologies to collect and store information when the user browse the website or app, and this may include using cookies or similar technologies to identify their browser or device and also for marketing purposes. Our product Talk to Astrologer keep track of user’s session to retain their information for multiple days without getting logged out.
Browser notification preference
We ask for browser notification preference for delivering the browser-based notification directly to the device.The user is free to enable or disable this preference and permission at any point of time.
How we use the information which we collect
We use the information we collect for: research and development, marketing, product analysis and also to ensure the best user experience. We also use this information to offer users tailored Astrology content – like giving them relevant Horoscopes, Astrology content, Astrologers to Talk, Vastu and Spirituality domain results.
We may use the name user provide in their The Astro Stars Profile across all of the services we offer that require a Astro Monks Account. In addition, we may replace multiple names associated with users’Astro Monks Account so that they are represented consistently across all our services. Other users of Astrologers cannot view or have a name, email, photo or other information that has already been claimed by a user.
User’s First Name, Birth Detail and Interests will be shared with Astrologers for consultation.
When a user signs In Astro Monks, we keep a record of their communication with Astrologers to help they reach most relevant Astrologers who can provide consultation for specific issues or concerns. We may use user’s email address to inform them about our services, such as letting them know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like IP Address and Location to localize the overall quality of our services. We use Current Location of the user in Talk to Astrologer services to display our pricing in their prefered currency. For example, by saving user’s current Location or country preferences, we’ll be able to have show their preferred payment gateway.
How can the user change/update information or delete their account?
The user can change or update their account information or delete their profile whenever they wish to. The user can change or update their personal information provided earlier by visiting astromonks.com and clicking on ‘My Account’. After that, the user can click on ‘Edit Profile’. If users wish to change any information, they can do so there and then click on ‘Update’.
If the user wishes to delete their profile, they can do so simply by visiting astromonks.com and going to the ‘My Account’ section. The user will then have to click on ‘Edit Profile’ and then ‘Personal Details’. After that, the user will have to scroll down and click on ‘Delete My Account’. The user will have to write the reason behind the deletion of their account and then click on ‘Delete My Account’.